What Project Support Services Does Rosetta Hardscapes Offer?

Whether your project is a design-build or a renovation, from in-depth technical guides to installation guidance, our team is here to ensure you have the support you need to create unforgettable hardscapes.

Support for Engineering and Designing Rosetta Hardscapes Projects

From intricate plans for luxurious outdoor living to choosing which products to utilize based on the site, a laundry list of elements is often considered when tackling a hardscape project. Rosetta’s technical experts can assist you with the following project facets:

• Feasibility assessments. Working with a tricky project or site? We’ll review your site plans objectively to help you determine if Rosetta products are the right fit.
• Product recommendations. If we believe Rosetta solutions are your best bet, our experts will suggest the best pavers, slabs, walls, fire features, and accessories to meet your project’s needs and get you in touch with a local Rosetta manufacturer to solidify your hardscape plans.
• Design guidance. We’re here to guide your team through the available solutions based on your project’s unique site characteristics and your clients’ specific wants and needs.
• General plan reviews and calculations. Our team will help you nail down the details with a thorough review of your project plans.

Installation Guidance for Rosetta Hardscapes Projects

Even with a completed landscape design and crews preparing to install, there may still be bumps along the way. Rosetta’s installation support services are here to ensure everything goes off without a hitch:

• Product installation practices. Rosetta solutions are engineered for simple, straightforward installation for even the most inexperienced crews, but we’ll help you acquire the tools and techniques needed for flawless finished projects.
• Engineering and construction resource guidance. We’ll connect you with the right resources and answer any remaining questions you might have.
• Product-specific training. There’s no better way to educate your team than with virtual training with a Rosetta technical expert.

Contractors deserve to feel confident working with Rosetta products and their installation processes. We aim to provide the resources and know-how you need to feel good about what you’re creating.

Virtual Tools for Hardscape Design and Installation

• Knowledge Hub. An all-in-one collection of Rosetta solutions and topics, from handy installation videos and maintenance and cleaning tips to knockout project spotlights. Search with ease to find information related to your project or site scenarios.
• Technical Guide. The Rosetta Technical Guide is tablet- and smartphone-friendly for on-the-go guidance. It’s the top dog of design and installation information, covering every angle of product information and installation practices.
• Outcropping Layout App. A free online tool for designing out-of-this-world Outcropping walls, calculating pallet quantities, printing layouts, and exporting wall layouts to CAD.
• Preliminary Wall Sections. Available for Rosetta’s Outcropping, Grand Ledge, Kodah, and Belvedere wall solutions. Simply enter data specific to your project to gain insight into possible solutions for your wall scenario.
• Commercial Idea Book. Access case studies and design resources to help you design (and win!) commercial projects with confidence.

Beyond Rosetta’s Support Services

With a treasure trove of hardscape support and guidance, working with the Rosetta Hardscapes technical support team may be all you need to guide your project successfully. Depending on your project, you may need additional support from a local landscape designer and/or licensed engineer. A third-party engineer typically facilitates site-specific design via our licensed manufacturer network. Collaborating with a local engineer or landscape architect ensures your project will meet all necessary specifications, and local professionals can:

• Provide an understanding of local site conditions and regulations
• Exhibit extensive hardscape knowledge and familiarity with working with Rosetta Hardscapes products
• Possess the design tools necessary to prepare proper landscape and engineering plans

Rosetta Hardscapes provides tailored engineering and installation support at every stage of a hardscape project. With our design guidance, installation support, and innovative virtual tools, you’ll have everything you need to bring hardscape visions to life.

Ready to get started? Contact Rosetta’s technical support team today at 844-367-9763 (Option 2) or email us at engineering@rosettahardscapes.com.